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CANCELLATION & REFUND POLICY
Everything about the cancellation and refund policy for Crawl Me Baby. Please review the full terms before booking.
Last updated: October 27, 2026
At Crawl Me Baby, we understand that plans can change! We aim to offer a fair and transparent cancellation policy so you can book your nightlife experience with confidence.
1. Free Cancellation Up to 48 Hours Before the Event
You can cancel your booking and receive a full refund if your cancellation is submitted at least 48 hours before the scheduled start time of your experience.
The cancellation deadline is calculated according to the local time in Paris, France.
For example, if your pub crawl starts on Saturday at 8:00 PM, you can cancel until Thursday at 8:00 PM to qualify for a refund.
2. Cancellations Within 48 Hours
Cancellations made less than 48 hours before the scheduled start time are non-refundable.
Bookings made within 48 hours of the event are therefore non-refundable in the event of voluntary cancellation.
No refunds are provided for no-shows, missed meeting times or late arrivals attributable to the participant, except where otherwise required by applicable law.
3. How to Request a Refund
To cancel a booking made directly with Crawl Me Baby, simply email us at:
Please include your booking reference, name and event date.
The time your cancellation request is received determines whether it falls within the 48-hour cancellation window.
Eligible refunds will be processed through the original payment method, normally within 14 days of approval. Additional processing time may depend on your payment provider.
4. Bookings Through Third-Party Platforms
If you booked through Eventbrite, GetYourGuide or another authorised booking platform, please use the cancellation or refund procedure provided by that platform.
The cancellation conditions displayed at the time of booking on the relevant platform will apply. Platform-specific payment processing rules and fees may also apply.
Any more favourable cancellation rights offered through those platforms will be honoured.
5. Event Cancellations or Changes by Crawl Me Baby
If Crawl Me Baby cancels an experience and cannot provide the booked service, customers will receive a full refund of the amount paid for that experience.
Where appropriate, we may offer an alternative date, but customers are not required to accept an alternative instead of a refund to which they are legally entitled.
If an event is materially rescheduled or substantially modified, applicable consumer rights will be respected.
6. Right of Withdrawal and Applicable Law
Crawl Me Baby provides leisure activities taking place on specific dates.
Under Article L. 221-28(12) of the French Consumer Code, these reservations are excluded from the standard 14-day statutory right of withdrawal.
Our 48-hour cancellation policy is an additional commercial benefit offered to customers.
Nothing in this policy limits mandatory consumer rights under applicable law.
7. Contact Information
For any questions regarding cancellations or refunds, please contact:
Crawl Me Baby
Email: hello@crawlmebaby.com
Website: https://crawlmebaby.com
Crawl Me Baby is operated by LES COURTIERS DES ACHATS PUBLICS, a French simplified joint-stock company (SAS), registered under number 908 704 240 RCS Paris.
Registered office: 86 Avenue de la République, 75011 Paris, France.
Book with confidence, meet new people and enjoy unforgettable nights with Crawl Me Baby!
MORE INFORMATION
You can also explore our upcoming events or read the related policy.
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